TRAINING FOR PENJANA KERJAYA 3.0
Training implies enhancing the skills and knowlesge of the employees for performing a specific job. Training tries to improve employees' performance in current job and prepares them for future job. The crucial consequence of training is learning.
OBJECTIVES OF EMPLOYEE TRAINING
- To prepare employees to meet the varying and challenging needs of the job and organization.
- To provide knowledge and skills to new entrants and to help them to perform their role and job well.
- To coach employees for more complex and higher level jobs.
- To educate employees new and innovative ways and techniques of performing job.
Training is a significant tool for employee development. Training has assumed great importance because of exceptional rate of change in the internal and external oraganizational environment. The importance/benefits of trained personnel towards organizational development are as follows
a. Traines employees do not require tight control and supervision as they are well aware of how to perfom a job
b. Trained employees can show higher performance by making optimum and best utilization of the materials, tools, equipments and other resources provided to them.
c. Trained employees minimize wastage of resources in the organization and work both efficiently and effectively.
d. Training makes employees more committed to an oragnization as the employees are provided with growth, advancement and learning opportunities.
e. Training develops a line of proficient and skilled managers as it prepares employees for complex and higher level tasks.
f. Trained employees produce quality and quantity output.
g. Trained employees enable the organization to face competition form rival firms
Our Trainer is one of two individuals in Malaysia who are Certified ASEAN Master Tourism Trainer (Front Office DIvision) by Australian Aid, William angliss Institute & ASEAN.
He also a member of National Tourism Professional Board (NTPB), Ministry of Tourism and Culture Malaysia (MOTAC), is a specialist in Talent Development, Leadership, Career Development and Customer Service.
